Streets Affected Restful Way, Sedate Rd. © 2020 Gippsland Water, all rights reserved Allowed file formats doc, docx, PDF, jpg, png files only - Maximum of 4MB If you fix your leak within six weeks, we’ll cover the cost of the leak on your bill to make sure you’re not out of pocket. The problem should have been reported after the first … please complete the Leak Allowance Application form.Please attach supporting documentation as evidence that the leak has been repaired (e.g. To accurately assess the impact of leak, please complete the Leak Allowance Application form. You will also need to show evidence of the repair by giving us a copy of the invoice issued by the licensed plumber. plumbers invoice).Please enter two Meter Reads following the leak repairs (to ensure water usage is back to normal):If your property is supplied with water by a Private Water Service and/or Water By Agreement, Gippsland Water will require your commitment to undertake some additional tasks to assist in identifying potential leaks in the future:Keep up to date with all the news from Gippsland WaterGippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. Jeff. Find out here how to detect and solve problems that may be caused by a leak on your property. Thus the high bill as the damn gas HWS had to continually fire up to reheat the replacement hot water that had leaked. A leakage allowance may be granted to eligible customers as a service gesture, in line with the terms and conditions below. This service is available for all our customers.Call our Customer Solutions team on 1800 093 558 to find your nearest financial counsellor.No matter what situation you are facing, there are lots of different services available that can give you information and support. However, we'll consider giving you a leak allowance for the cost of water wasted due to the leak, as long as you haven't received a leak allowance for the same property before. As a result, leaks can add hundreds of pounds to your bill. The Guideline for Unexplained High Usage and Undetected Leak Enquiries was developed by the Victorian Water … Leaks. Invalid postcode. How to identify and protect your property from seepage and soakage. As the main to meter pipe, stop tap and water meter are maintained by Yarra Valley Water, if the leak is at or beyond the connection point to the water … Just let your Customer Solutions team member know and they can arrange a time to call you back, after you’ve had time to consider your options.

There are many reasons why leaks can occur. The water leak allowance will only be up to 50% of the excess usage and the maximum amount you can receive is $1000.

We’re now using data from over 400,000 smart meters that are consistently providing us with better information about water use at all types of properties. WATER leaks are leaving households with horror bills as high as 22,000 with some residents winning cost reductions after proving leaks were undetectable. Check for leaks Take the two minute leak test. If you’re finding it hard to make payments, we can support you.Maybe you need more time to pay, a different way to pay or advice on how to reduce your water usage.Call us to speak to a Customer Solutions team member. The Utility Relief Grant Scheme (URGS) is a government program that helps people with paying their electricity, gas or water bills. In the case of irrigation repairs, a manual isolation valve and master solenoid are mandatory.

Some of these support groups are listed below. In some circumstances if the leak was not clearly detectable you might be eligible for a leak allowance from The Water Corporation, this allows you to have a certain amount of your water bill negated. Duration Starting: 25 August 2020 at 9:00AM Finishing: 25 August 2020 at 5:00PM Yarra Valley Water, after consultation with the Department of Health and Human Services and Melbourne Water, advises customers that the Boil Water Advisory issued on 28 August 2020 is now lifted only for some suburbs. We can refer you to independent financial counsellors who can give you advice to help you pay your bills. Type Planned.

your property, Gippsland Water may be able to assist. If We may offer a reduction in your water use charges if you have had undetectable leaks repaired by a licensed plumber. Who is responsible for repairs? It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.Gippsland Water Head Office, 55 Hazelwood Road, Traralgon, VIC, 3844 Login We recognise and value the continuing rich culture and the contribution of Aboriginal people and communities to the Victorian community.

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