And when I opened the door up, it would not go all the way down.

The tech came and then ordered the part. I went onto the Viking website a couple of times and looked at the different models as well as some of the specs. We use that as a night light. You can now own these products that were previously available only in commercial kitchens. Everything worked out well.We’re happy with the unit.

The people there are polite and professional. Viking always had a very high-quality name and it's one of the higher-end appliances that you can buy. Viking products have one of the best and most comprehensive warranties in the industry: the Viking 3-Year Signature Warranty which now includes a 90 Day No Quibble Guarantee. It feels sturdy, reliable and doesn't have a lot of bells, buttons and whistles. That year, though, they were acquired by conglomerate, Middleby Residential who turned the brand around. I like direct heat. It needs to get a couple of the burners adjusted but that's kinda expected with a gas range.Viking was founded in 1987 when it became the first major manufacturer to offer professional-grade appliances for home users. They didn’t compete before as Viking sold ranges and Sub-Zero built refrigerators.

Original review: May 30, 2020. Also, years ago, I worked in a commercial industry where the restaurant that we were in used Viking Ranges. You can lift it right out of the oven and clean it by hand. Get buying tips about Ranges, Ovens, and Stoves delivered to your inbox. Also, we spotted that on the inside bottom part of the insulation strip, like the O-ring of sorts that goes around the glass at the face of the oven, the rubber was sticking out and that was fixed. Instead of searching out each piece on separate websites, come to Appliances Connection and find everything that you need in one place. All Rights Reserved. Be the first one to find this review helpful We moved into the kitchen without the dishwasher.

I called the 800 number and talked with their customer service a couple of times. They have the whole bottom piece. It’s a compact, four-burner with a little space in the middle. We put it on and it does the kitchen just perfect. We use the griddle a lot. It's also fairly easy to figure things out quickly without much of a problem. Wolf’s call center is available 24/7, 365 days a year. Viking FDSB5423 Professional 5 Series 42-Inch Side by Side Refrigerator . And if we want it, then we're gonna have to pay for it. Then they brought a dishwasher and they installed it bad. In the Consumer Reports refrigerator lab, we collect more than 5.4 million temperature readings to determine the best built-in refrigerators from our exhaustive tests. BestReviews spends thousands of hours researching, analyzing, and testing products to recommend the best picks for most consumers. Hopefully, we're gonna get many years of enjoyment out of the appliances that we got and if we have a problem with them, we should be able to get them repaired. I wanted gas for a burner and an oven and this model fit the occasion. The range is kinda basic but it's really good-looking, feels high quality and heavy-duty. I shopped around a little bit but Viking is one of those products with prices that are pretty even across the board. They’re sympathetic to any situation that you need assistance with and they understand the importance of having an oven that may not be working perfectly.

Anything that’s shipped that’s that heavy can have shipping damage to it and it didn’t stress me out. There was a little bit of damage to the top shelf, but I’m sure that Viking didn’t ship it that way. JennAir had someone here to fix it within 48 hours. But then, I had a little bit of an issue in trying to submit the rebate information on Viking's website.

One of their nice little features is the little light. We were having issues with it taking too long to warm up, but that's now been resolved. About. We aim to provide readers with the most up-to-date information available about today's consumer products and services.ConsumerAffairs is not a government agency. I ended up calling customer support hotline because I couldn't get it to actually go through and the reps I talked to were great and very helpful. Compared to that, I've been seeing a lot of things deteriorate in products that were imported into the country. They kept them in storage for close to six months or more before I actually needed them and gave me some breaks on shipping cost on some of the stuff that I found out later I needed that I hadn't ordered the first time. I want it to look like it was brand new forever.Viking is a major brand and it has a good reputation as a few others. Viking gets some of the lowest ratings in independent consumer surveys. We don't have any issues with it.I got a Viking range for matching my kitchen because I had already bought a Sub-Zero. Other than that, the other appliances were fine and as far as the beauty, the feel, and the quality, the saying, "You get what you pay for," holds true with the Viking products. I'm not a big cook, but my understanding from people who do is that it's important to have the temperature consistent inside of the oven. We love our Viking range and I use it every day.

So far, it's been good. The repair company, Kimball, has been dealing with us as far as the repair.

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